Privacy Policy 

Effective Date: Sept. 1, 2021
Last Updated: June 14, 2025

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Hampstead Jewelers (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit or make a purchase from our website, www.hampsteadjewelers.com. By accessing or using our site, you agree to the collection and use of your information in accordance with this Privacy Policy. This Privacy Policy is part of our Site’s Terms of Service that govern your use of our store. This Privacy Policy may be supplemented or amended from time to time, or may include privacy notices that might not apply to everyone. For example, some states, such as California, specify the types of privacy notice that we are required to provide to benefit California consumers.  

Our store is maintained in the United States of America. If you are accessing our store from outside of the United States, you consent to and authorize the export of your information to the United States and to the storage and use of your information as specified in this policy. You understand and consent that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States. If you do not consent to the storage and use of your information in the United States, do not provide us with any of your information.

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Our store is hosted on WIX Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.  When you visit our store, WIX may receive personal information that you provide to us.  We will use your personal information only as provided in this Privacy Policy. You can review WIX's privacy policy here: https://www.wix.com/about/privacy. We do not control WIX and have no responsibility or liability for WIX’s collection, use or sharing of your information. If you do not agree with our use of your information as disclosed in our Privacy Policy or in WIX’s privacy policy, please do not use our Site.

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1. Information We Collect

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1.1 Information You Provide to Us

We collect personal information when you purchase something from our store as part of the buying and selling process. We may also collect personal information that you provide to us when providing feedback, making inquiries, or registering to receive information from us.  When you choose to use these features, we ask for information such as your name, e-mail address, and mailing address, and we may request your phone number (all together, “personal information”). In summary, when you make a purchase or contact us, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely via third-party services)

• Any other information you choose to provide

1.2 Information Collected Automatically

Through the site, we may automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. This information typically includes your IP address, the identity of your internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we do not link the information provided by your browser to your personal information. In summary, when you browse our website, we automatically collect:

• IP address

• Browser type and version

• Device identifiers

• Pages visited, time spent on pages, and referring URLs

• Cookies and similar technologies

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2. How We Use Your Information

We use personal information for the following general purposes: to respond to your inquiries about our products and services, to respond to any comments or feedback you submit, to send you updates and notices regarding our products and services that we think might be of interest to you, and to meet any applicable legal and regulatory requirements. We use non-personally identifiable information in the aggregate so that we can improve the site and store. We may use or share such aggregated de-identified data with third parties for any purpose. We may use photography, descriptions, and/or stories of your serviced and/or purchased item(s) for marketing purposes on social media and our site w/out identifying you as the owner of said item(s). If you submit any personal information together with or as part of any comments, feedback, or other submissions through the site, we reserve the right (but shall have no obligation) to disclose such personal information when we exercise our rights under the Site’s Terms of Service to copy, display, distribute, modify, and otherwise use such communications, with or without attribution to you.  If you do not want particular personal information to be disclosed in connection with the use of your comments or other communications, then you should not include that information in your communications.We do not sell your personal information. In summary, we may use your personal information to:

• Fulfill your orders and process payments

• Communicate with you about your order

• Respond to customer service requests

• Send marketing and promotional materials (only with your consent)

• Analyze website usage to improve functionality and user experience

• Detect and prevent fraudulent or unauthorized activity

• Social media & website marketing 

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3. Sharing Your Information

Unless otherwise stated in this Privacy Policy, we do not sell, trade, lease, or otherwise transfer your personal information to outside parties. However, we may share your personal information with third parties who perform services on our behalf. For example, we use a third party to host our site and data. Among other things, service providers may help us perform website or application hosting, app design, maintenance services, database management and/or analytics, web analytics, app analytics, SMS notifications, payment processing, fraud protection, marketing, advertising, or any other uses set out in this Privacy Policy. Access to your personal information by these service providers is limited to the information reasonably necessary for the service provider to perform its limited function.

We may also release your information when we believe in good faith that such release is appropriate to comply with the law, to enforce our site and store Terms of Service and policies, or to protect our or others’ rights, property and safety. If you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.

We may disclose, share or transfer your information to a third party in connection with any merger, financing, acquisition, or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our company or assets to which this Privacy Policy applies. In summary, we may share your information with:

• Service Providers: Payment processors, shipping carriers, and website hosting services that help us operate our business.

• Legal Requirements: If required by law, court order, or government regulation, or to protect our legal rights.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

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4. Cookies and Tracking Technologies

Cookies (data files) saved to a user’s computer generally fall into the categories of essential, functional, analytics, advertising, social, first party, and third party. Essential and functional cookies are used by the site operator to perform essential functions such as remembering your selections or placing your items in your shopping cart. Analytics cookies provide important data to the site owner such as identifying areas of the site visited, how often, and for how long. Advertising cookies track consumers’ viewing habits across websites to deliver targeted advertising. Social cookies enable visitors to connect to our content or to third party content through their registered social media platforms.  Each of these types of cookies may be delivered by the owner of the site, a first party cookie, or delivered by third parties who place their own content or advertising on the site, a third party cookie.  

Cookies can remain on your device for different periods of time. Session cookies exist only while your browser is open and are deleted automatically when you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognize your device when you open your browser and browse the internet again.

We employ first party cookies that are essential, functional, and analytical. These include both session and permanent cookies. We may allow certain content providers, product providers, or advertisers to place their third party cookies on our site. We do not control the nature of such cookies or the time period they remain on your device. 

We use cookies and similar technologies to:

• Personalize your shopping experience

• Track and analyze usage and traffic patterns

• Store items in your shopping cart

You can manage your cookie preferences in your browser settings but disabling or modifying cookies may affect site functionality. You can also choose to have your computer warn you each time a cookie is being sent via your internet browser. ​

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5. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies governing the information they receive for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.  If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

When you click on links available through our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Your visits and use of a third-party website or application are not governed by this Privacy Policy or our Site’s Terms of Service. Please review their privacy policies before submitting any personal data.

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6. Data Security

We encourage you to protect your account credentials and notify us of any unauthorized use. While we maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of personal information you submit through our store, no method of transmission over the internet, website, server, or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. We retain your Personal Information for as long as reasonable (as determined by us) to fulfill your transaction or respond to your inquiry and for a reasonable time thereafter, or as long as required by law. Even if we delete some or all of your personal information, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your Personal Information.

Your online transactions are managed by our third party service provider.  Your credit card information is not transmitted to us through your activity at our site.  Although no method of transmission over the Internet or electronic storage is 100% secure, we use service providers who follow all PCI-DSS requirements and implement additional generally accepted industry security standards.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt-out of marketing communications

• Withdraw consent for certain processing

To exercise these rights, contact us at hello@hampsteadjewelers.com

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8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

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9. Updating Personal Information and Preferences
If you have provided us with Personal Information and would like to change, correct, or request access to your personal information, or would like to opt out of receiving e-mail or other communications from us, you may do so by contact us as provided in Contact Information below. 

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10. Residents of California (CCPA Notice)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and how we use it

• The right to request deletion of your data

• The right to opt out of the sale of personal data (we do not sell data)

To submit a request, please contact us at hello@hampsteadjewelers.com

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the site constitutes acceptance of the updated policy. 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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12. Contact Us

If you would like to access, correct, amend or delete any personal information we have about you, or simply want more information about our Privacy Policy, contact us using the information provided below.  We may ask you for additional information to verify your identity.

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Hampstead Jewelers
Email: hello@hampsteadjewelers.com
Phone: 603-382-8144
Mailing Address:
Hampstead Jewelers

PO Box 8
East Hampstead, NH 03826
United States

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