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Hampstead Jewelers has a 30-day return & exchange policy for in-store & on-line purchases. Items must be unused, in their original condition, and in the original packaging with the sales slip. Returns are accepted but are NOT refundable in the original payment method. A STORE CREDIT will be applied to your account to use on any future purchase. Since we only offer store-pick of on-line orders at this time, we kindly ask you to visit the store to initiate a store credit refund. Returns are not accepted for items that have been worn, adjusted, or damaged, including sizing of watches. No returns or exchanges are offered for special orders, customized items, or gift cards. 

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